Total Wine & More Job Application


Total Wine & More Job Application Online

As an outgrowing and developing company, Total Wine & More receives applications for different departments of the company. Applicants who would like to work at Total Wine & More can either provide their online application or directly can contact the human resources. This article mainly focuses on the applicable positions, detailed information about the current open positions and the application procedures. To have a deeper knowledge, only thing you need to do is to follow the requirements given in this article.

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. Today, our typical store carries more than 8,000 wines from every wine-producing region in the world. In addition, Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

Total Wine & More Job Opportunities & Application Process

Total Wine & More receives application for open positions almost every season: some of the positions require experience and deeper knowledge in the specific area whereas the rest can be applied by unexperienced employees as well. Applicant who are willing for a position in Total Wine & More, can apply to the best fit for their future. However, the most important thing to keep in mind that the applicants are strictly expected to fulfill the age requirement. Nevertheless, for entry level positions, there exist no high-level qualification expectance, therefore, the sooner the application is made, the higher change the candidate has.

Cashier – As a Cashier specialist, you play a critical role in the customer service experience by providing customers with fast, friendly, and accurate service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on front end cashier support, you may also be assigned at times to merchandiser/stock associate and sales associate duties as necessary.

KEY RESPONSIBILITIES

  • Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our products and services
  • Direct customers to and through checkout lanes to minimize register lines
  • Process transactions efficiently, including unloading carts, placing product on the belt, and bagging/boxing/loading packages
  • Verify customer identification and adhere to all minor policies
  • Accurately handle cash, checks, credit cards, travelers checks, gift cards, and coupons
  • Balance a register drawer
  • Proactively approach customers to identify their needs, providing recommendations that connect them to the right product
  • Become familiar with and sharing Total Wine & More’s product portfolio
  • Assist with stocking and maintaining inventory levels; communicate any inventory issues/concerns to leadership
  • Maintain store safety standards
  • Ownership of store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

Minimum Experience, Skills and Education:

  • 21 years of age or older
  • Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours
  • Ability to use technology applicable to the position and access information necessary to complete daily responsibilities

Retail Sales Associate – As a Retail Sales Associate, you are responsible for providing an exceptional customer service experience while driving sales. By using selling skills, you will be asked to quickly build relationships with customers and advise them on Total Wine & More’s product portfolio based on their shopping needs. While both part-time and full-time positions generally focus on sales and customer service support, you may also be assigned at times to front end cashier and merchandiser/stock associate duties as necessary.

KEY RESPONSIBILITIES

  • Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our products and services
  • Learn Total Wine & More’s full product portfolio to provide customers with recommendations and connect them to the right product(s).
  • Drive retail sales, margin, and Winery Direct metrics to specified goals
  • Maintain store visual presentation according to company merchandising guidelines
  • Replenish and maintain inventory, including home spots, end caps, and platforms in preparation for product delivery
  • Perform cashier functions and adhere to minor policy while completing customer transactions
  • Maintain store safety standards
  • Ownership of store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

Minimum Experience, Skills and Education:

  • 21 years of age or older
  • Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours
  • Ability to use technology applicable to the position and access information necessary to complete daily responsibilities
  • Desire to continually develop retail sales skills and knowledge of product and services

Assistant Store Manager – As Assistant Store Manager, you will support the Store Manager in maintaining Total Wine & More’s brand by executing all company programs and best practices focusing on exceptional service, selection, and value. This includes developing overall store strategies and tactics to achieve sales, service, and operational performance goals. You will be responsible for executing merchandise and visual presentation standards; facilitating the efficient flow of merchandise to the sales floor; and promoting Total Wine & More products and services to our customers. You will perform Manager-on-duty functions and may serve in a team member capacity to support the merchandiser/stock associates and cashiers or assist customers on the sales floor as needed.

KEY RESPONSIBILITIES

  • Drive retail sales, margin, and Winery Direct metrics
  • Deliver Payroll & Controllable expenses on plan
  • Accountable for learning and sharing Total Wine & More’s full product portfolio and providing customers with recommendations that connect them to the right product(s)
  • Ensure customer service standards are met by all
  • Responsible for Inventory Control
  • Responsible for replenishment, following receiving and merchandising guidelines and pricing/signing strategies
  • Assist Store Manager with reviewing orders
  • Work collaboratively with vendors as needed
  • Oversee general operations according to company Policy & Procedure
  • Interview, hire, train and develop team members; provide team with timely feedback, both formal and informal
  • Actively participate in team member performance management

Minimum Experience, Skills and Education:

  • 21 years of age or older
  • 2 years retail sales, customer service, or hospitality management experience
  • Prior experience in leading a sales-focused team and creating a sales culture/environment
  • Prior experience managing overall financial performance
  • Effective oral and written communication skills
  • Ability to work a flexible schedule as business requires
  • Minimum High School Diploma or equivalent

Work Facts of Total Wine & More

Age Requirement:

  • 16 years old

Total Wine & More Working Hours

  • Varies by position and department.

Open Positions: Cashier, Assistant Store Manager, Retail Sales Associate

Total Wine & More Printable Application Form

If you could not find the proper position for your qualifications and make your online application from the current openings listed above, you would rather check, print and fill in the application form provided below for the position you search for at the nearest Total Wine & More to your location. The current quota for the position you would like to apply for may have not been updated yet, therefore, you can take your first step to your application by directly have contact with the company.

Printable Application PDF/Form: No.

How to Apply Total Wine & More Jobs: Official Site.

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