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Things Remembered Job Application – Career & Jobs

Things Remembered Employment Process

With the job application to Things Remembered, you can take an important step in your career and get your dream job. In this article, you will be able to learn what Things Remembered vacancies are, how you can apply, job requirements and Things Remembered recruitment processes.

Things Remembered wants to grow up with the employees they will get for different departments. Candidates who want to work at Things Remembered can apply online or communicate directly with human resources.

You must submit your job application correctly to the positions that are open to work at Things Remembered. Here you can find out which conditions you need to meet and how to apply for a Things Remembered job.

Things Remembered is North America’s leading retailer of personalized gifts. For more than 50 years, we’ve been perfecting the art of custom engraved and embroidered gifts using the most precise technologies. With retail locations throughout the U.S., an online store, catalogs, Gifting Experts available by the phone and a team of Business Accounts Representatives serving businesses throughout North America, we’re here to help celebrate every occasion and create personalized masterpieces wherever and however you choose to shop.

Things Remembered Job Opportunities & Application Process

You can find the latest Things Remembered job postings below, you can find detailed information about the positions.

Things Remembered is applying for open positions almost every season: it does not require much qualification for some positions, but in many positions experience and quality are at the forefront. Even though the completion level of the graduation is not expected at the entry level, there is a expectation of graduation for higher-level positions requiring proficiency.
If you meet these requirements, you should apply to the relevant position and wait for the result of the application.

Sales Associate

The Sales Associate represents Things Remembered to our customer. This position has primary responsibility for customer satisfaction, generating sales, engraving, housekeeping, merchandising, POS operations and loss prevention, in adherence with all company/store standards.

Responsibilities (Essential Functions)

  • Demonstrates success in selling. Uses selling techniques such as add-on sales and describing engraving information to customers to enhance salesmanship and reach store and individual sales goals. This requires constant standing and walking to work with customers and show them merchandise.
  • Is proficient in the basic skills of store operations:  engraving; performance of all register transactions; and equipment maintenance. This requires constant standing at the register and equipment as well as occasional squatting and kneeling.
  • Participate in store activities of stocking, processing incoming and outgoing merchandise shipments. This requires constant standing and walking, occasional squatting and kneeling, frequently lifting & carrying up to 10 lbs and occasionally 11-30 lbs, as well as frequently climbing a 3-foot ladder working with arms overhead and occasionally using a 3-10-foot ladder to work with arms overhead.

Seasonal Recruiter

Seasonal Human Resources Support for hiring Teammates for the Fall 2019 Holiday Season.  This is a high-volume recruiting position that will assist in hiring and management of over 500 Seasonal Teammates during the months of October, November, and December.

Responsibilities (Essential Functions)

  1. Contact potential Seasonal Teammates by telephone and E-mail
  2. Schedule interviews for potential Seasonal Teammates, and track interview process.
  3. Update applicant records and move applicants through Applicant Tracking System
  4. Interview potential Seasonal Teammates
  5. Conduct onboarding, including drug testing, new hire paperwork, and organizing orientation sessions.
  6. Create and print Identification Cards for Seasonal Teammates
  7. Update Door Access system to add and delete Seasonal Teammates
  8. Maintain and update Teammate files to reflect seasonal rehiring activity
  9. Other related work, as required


  • Experience working in a Human Resources department
  • High School Diploma or GED, College degree preferred
  • Intermediate level with Word Processing, Spreadsheet and Presentation software
  • Weekend and evening work required, as well as participation in several Job Fairs, which are held on Saturday and Sunday

Sales Lead

The Sales Lead (SL) represents Things Remembered to our customer. The SL is responsible for creating the best first and lasting experience for every internal and external customer to ensure long-term loyal customers. He/she consistently works towards the expectation at delighting all of our customers.  

The Sales Lead is a non-supervisory role that has primary responsibility for customer satisfaction, generating sales, engraving, housekeeping, merchandising, POS operations and loss prevention, in adherence with all company and store standards.

Responsibilities (Essential Functions)

Principle Duties and Responsibilities

Strategic Customer Service to Enhance Sales

  1. Use selling techniques to enhance sales, such as: selling add-on sales and showcasing engraving information to customers to achieve store and individual sales goals.
  2. Ensure a high-quality customer service experience; making product and personalization recommendations consistent with the customer’s expectations.
  3. Articulate product knowledge to customers; be the gift expert.
  4. Responsible to be a role model for the sales teammates and demonstrate the standard for customer experience

Store Operations

  1. Proficient in basic skills of store operations to include: engraving, completion of all register transactions, and equipment maintenance.
  2. Participate in store activities such as stocking, inventory, processing incoming and outgoing merchandise shipments, housekeeping, and display sets.
  3. Responsible for LP measures of security and safety at all times while working.
  4. Work single coverage; maintain awareness to drive business and deliver results.
  5. Responsible to open and/or close the store on their shift, including locking and unlocking the store.
  6. Accountable to open registers, to balance cash daily, create nightly bank deposits

Skills and Abilities

    1. Has proficient knowledge on all products and personalization processes;continually trains to enhance knowledge and skills.
    2. Uses time effectively and efficiently; can multi-task.
    3. Comfortable working alone.
    4. Reads situations quickly; good at listening and addressing customer needs.
    5. Driven for results; can be counted on to exceed goals successfully and is consistently a top performer.
    6. Action oriented and full of energy; flexible and open to change in a fast paced environment.
    7. Dedicated to exceeding the expectations of internal and external customers.
    8. Approachable; spends extra effort to put others at ease; builds appropriate rapport.
    9. Acts with customers in mind; demonstrates real empathy for others; able to build effective relationships to gain trust and respect.
    10. Has basic retail math skills

Customer Service Representative

Things Remembered Fulfillment Center in North Jackson, Ohio is seeking Seasonal Inbound Call Center Reps. The Teammates in this role is responsible for processing orders, processing returns, up-selling/cross-selling, responding to inquiries and building relationships with customers who shop via the internet or catalog.

Responsibilities (Essential Functions)

  • Utilizes order entry software to process customer orders that are received by phone, fax, mail or via e-mail.
  • Maintains a high degree of accuracy when processing orders, reporting corrections, submitting order change requests, etc. Completes all paperwork in a timely manner.
  • Responds to inquiries regarding order status, order changes, returns, billing, shipping charges, etc. in an efficient and professional manner.
  • Maintains a high degree of product knowledge and maximizes each sales opportunity.
  • Builds relationships with customers by following up post sale to ensure customer satisfaction and places outbound calls to promote special sales events.
  • Assists customers in resolving technical issues/questions that may be encountered when shopping on-line.
  • Performs stock lookups to search for inventory within warehouse or at a store.
  • Meets quality, sales and shrink goals.
  • Adapts to business needs through willingness to cross-train to other channels and performs other tasks as needed.


  • High school diploma or GED
  • Previous customer service and/or sales experience
  • Computer literate with the ability to learn customer service software applications
  • Professional verbal and written communication skills
  • Ability to calculate figures and amounts

Work Facts of Things Remembered

How much does Things Remembered pay an hour?

  • Sales Associate $10 /hr
  • Retail Store Assistant Manager $15/hr
  • Assistant Manager $15/hr
  • Assistant Store Manager $15/hr

Age Requirement:

  • 16 years old

Things Remembered Working Hours

  • Varies by position and department.

Open Positions:

 Sales Associate, Assistant Manager, Store Manager, Buyer

Things Remembered Printable Application Form

You can download Things Remembered printable job application form from the bottom of the page to your device. You must read the job application form carefully and complete the job application. Please note that some companies cannot find the job application form online.
Printable Application PDF/Form: No.

How to Apply Things Remembered Jobs: Official Site.

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