The Coffee Bean And Tea Leaf Job Application


The Coffee Bean And Tea Leaf Job Application Online

The Coffee Bean And Tea Leaf wants to grow up with the employees they will get for different departments. Candidates who want to work at The Coffee Bean And Tea Leaf can apply online or communicate directly with human resources.
You must submit your job application correctly to the positions that are open to work at The Coffee Bean And Tea Leaf. Here you can find out which conditions you need to meet and how to apply for a The Coffee Bean And Tea Leaf job.

The Coffee Bean & Tea Leaf is an American coffee chain founded in 1963. It is owned and operated by International Coffee & Tea, LLC, which has its corporate headquarters in Los Angeles, California. As of 2017, the chain has over 1,000 self-owned and franchised stores in the United States and 31 other countries.

The Coffee Bean And Tea Leaf Job Opportunities & Application Process

The Coffee Bean And Tea Leaf is applying for open positions almost every season: it does not require much qualification for some positions, but in many positions experience and quality are at the forefront. Even though the completion level of the graduation is not expected at the entry level, there is a expectation of graduation for higher-level positions requiring proficiency.
If you meet these requirements, you should apply to the relevant position and wait for the result of the application.

Barista

The Coffee Bean & Tea Leaf® is seeking a Barista. The Barista is responsible for serving all products with friendly, individualized attention towards each customer. He or she is also responsible for educating customers about our premium coffees and teas. The Barista will fulfill any other duties the General Manager, Assistant General Manager or Shift Supervisor assigns and will represent The Coffee Bean & Tea Leaf ® in a professional manner.

Responsibilities:
The Barista is responsible for maintaining the key business areas listed:
Sales/Customer Service
• Sells and serves products to customers in a courteous and friendly manner
• Participates in all sales promotions effectively and efficiently
• Safely handles all hot and cold drinks during drink preparation
• Verbally receives and calls back customer orders in a friendly manner
• Reports all customer complaints to manager on duty
• Responds pro-actively to prevent customer service situations
• Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner, following all safe cash handling procedures
• Answers telephone in a courteous and friendly manner including but not limited to giving store greeting, directions to store location, receiving and filling customer orders
• Answers customer questions regarding products, service or environment in a courteous and friendly manner
• Packages all retail and beverage customer orders according to company guidelines
• Sells and serves baked goods and miscellaneous food items to customers
• Maintains efficient, friendly service standards

Store Operations
• Restocks shelves when necessary
• Routinely cleans the bar area, floor, windows and grinders, take out trash, etc.
• Follows brand guidelines in environment and takes ownership in the store cleanliness
• Assists in the distribution of weekly shipments
• Reports potential safety hazards to the manager on duty
• Reports all employee accidents to the manager on duty
• Informs the manager on duty of any operational inconsistencies
Employee Development
• Perpetuates company philosophy and culture
• Maintains a high level of motivation to ensure quality and consistent product
Product Knowledge
• Ensures that all customers are educated on our products and services
• Maintains the highest quality, consistent product standards
• Follows all company drink recipes and procedures
• Passes monthly re-certifications, in a timely manner
Visual Presentation
• Assists in maintaining a clean, well-merchandised store
• Assists in following visual presentation plans and standards
Requirements
• Able to train new baristas
• Runs errands, when needed
• Works special events, as needed
• Maintains positive company morale
Physical Demands
• Regularly required to stand, walk, talk and hear
• Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms
• Regularly required to lift and / or move items up to 25 pounds
• Vision requirements: Close vision, distance vision and ability to adjust and focus
• Regularly required to handle food and hot beverages
Qualifications:
• Experience in retail / specialty store or food establishment preferred
• Excellent verbal and written skills
• Well organized and detail oriented
• Register and cash handling experience
• Minimum high school diploma or equivalent

Shift Supervisor

The Coffee Bean & Tea Leaf® is seeking a Shift Supervisor. The Shift Supervisor is responsible for maintaining the Total Quality Experience within their store, through supervision of the Barista Team Members. This includes use of proper deployment, providing great service and products, and maintaining a clean store environment by communicating, coaching and providing feedback to store Team Members. This position enforces all procedures in the absence of the Store Manager and Assistant Manager. The Shift Supervisor will fulfill any other duties the Store Manager or Assistant Manager assigns and will represent The Coffee Bean & Tea Leaf® in a professional manner.

Responsibilities:
The Shift Supervisor is responsible for maintaining the key business areas listed below:
Sales/Customer Service
• Assists in creating sales volume growth
• Assists in supervising a profitable store
• Assists Store Manager and Assistant Manager in planning and executing all sales promotions effectively and efficiently
• Safely handles all hot and cold drinks or food items during drink preparation
• Verbally receives and calls back customer orders in a friendly manner
• Responds pro-actively to prevent and resolve customer service situations
• Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner, while ensuring safe cash handling procedures
• Answers telephone in a courteous and friendly manner including but not limited to giving store greeting, directions to store location, receiving and filling customer orders
• Answers customer questions regarding products, service or environment in a courteous and friendly
manner
• Packages all retail and beverage customer orders according to company guidelines
• Sells and serves baked goods and miscellaneous food items to customers successfully
• Maintains fast, efficient, and friendly service standards
Store Operations
• Maintains acceptable supply levels at the bar and behind the counter. Responsible for ordering paper goods, beverage supplies and food orders as needed
• Restocks shelves when necessary
• Follows brand guidelines in environment and takes ownership in the store cleanliness
• Distributes weekly shipments appropriately
• Completes Daily Reports as assigned
• Responsible for fulfilling change orders and completing bank deposits as required based on business needs
• Performs opening and closing duties
• Reports potential safety hazards to Store Manager / Assistant Manager
• Reports all employee incidents to the Store Manager / Assistant Manager and completes all necessary reporting
• Informs the Store Manager / Assistant Manager of any operational inconsistencies
Employee Development
• Perpetuates company philosophy and culture
• Delegates duties to the Baristas as necessary
• Schedules breaks as necessary
• Assists in the training of new employees
• Coaches, motivates and provides feedback to staff to maintain quality and consistency in product, service and environment
Product Knowledge
• Assists Store Manager and Assistant Manager in educating staff members on all products and services
• Ensures that all customers are educated on our products and services
• Consistently maintains the highest quality product standards
• Follows all company drink recipes and procedures
• Oversees drink making and participates in the re-certification process, under management discretion
Visual Presentation
• Assists in maintaining a clean, well-merchandised store
• Assists in following visual presentation plans and standards
Requirements
• Works overtime, as needed and when approved, to perform duties and responsibilities
• Works special events, as needed
• Maintains positive company morale
• Maintains store as if the Store Manager / Assistant Manager were present
Physical Demands
• Regularly required to stand, walk, talk and hear
• Frequently required to use hand to finger motion, handle or feel objects, reach with hands and arms
• Regularly required to lift and / or move items up to 25 pounds
• Vision requirements: close vision, distance vision and ability to adjust and focus
• Regularly required to handle food and hot beverages

Qualifications:
• Minimum one year retail experience
• Supervisory position in a specialty store or food establishment preferred
• Excellent verbal and written skills
• Well organized and detail oriented
• Register and cash handling experience
• Minimum high school diploma or equivalent
• Valid California driver’s license preferred

General Manager

The Coffee Bean & Tea Leaf® is seeking a General Manager. The General Manager is responsible for managing a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and Team Members. General Managers create the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles. The General Manager is responsible for leading all Team Members in the efficient and profitable operation of The Coffee Bean & Tea Leaf® store to which he/she is assigned.

Responsibilities: Product: • Ensures that all Company drink recipes and procedures are followed, maintaining the highest quality and consistent product standards • Ensures that all customers are educated on our products and services, by demonstrating their understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends • Tastes products on a per shift basis for quality assurance • Will provide guidance and actively set an example for Team Members, ensuring that all Standard Operating Procedures [SOP’s] are maintained and followed Service: • Ensures that all Team Members follow the Standard Operating Procedures lead by greeting and responding to all customers with fast, efficient, friendly, and personalized service. Strives to develop a rapport with customers by learning their names, favorite drinks and food items • Creates relationships within the community to promote the brand and their store • Responds proactively to prevent customer service situations. Investigates and resolves customer incidents, documenting if necessary • Maintains the established Company objectives for providing the Total Quality Experience and Customer Experience reporting Environment: • Demonstrates the ability to lead, communicate and champion The Coffee Bean & Tea Leaf’s® Guiding Principles and Standard Operating Procedures, maintaining a positive morale and professional attitude • Manages a clean, organized and stocked environment and when necessary and will assist in the distribution of product shipments • Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Home Office as necessary • Ensures proper Team Member coverage, scheduling according to the needs of the business, maintaining target labor costs and matrix requirements • Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any Team Member incidents. Documents Team Member accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring Team Member compliance in all safety initiatives Leadership • Establishes effective and positive communication amongst all Team Members. Will actively use all Training Programs in order to develop leaders amongst fellow Team Members. Must be able to prioritize projects, delegate responsibilities and possess effective problem solving/decision making abilities • Communicates The Coffee Bean & Tea Leaf’s® Vision, inspiring Team Members to perpetuate our Guiding Principles • Continually develops Team Members, establishing specific performance objectives, measuring Team Member performance regularly • Coaches and counsels Team Members for improved performance, documenting developmental plans as necessary • Conducts meetings as necessary to ensure a cohesive work environment Store Operations • Creates sales volume growth according to established Company budgets and objectives • Monitors and analyzes business daily, managing a profitable operation by controlling expenses, maintaining acceptable cost percentages and inventory levels according to Company standards to grow store EBITDA • Plans and executes all sales promotions effectively and efficiently • Is accountable for all cash & media management, conducting audits as necessary • Maintains a clean well-merchandised store, following visual presentation plans and standards • Identifies staffing needs, recruiting, interviewing and hiring qualified candidates • Completes all necessary operational paperwork utilizing given tools as necessary

Qualifications: • College education preferred. 3 years retail management experience required • Basic computer skills required • Successfully completes The Coffee Bean & Tea Leaf’s® Manager In Training Program • Must be able to work overtime, including weekends, evenings and special events as needed • Possess and maintain valid CA driver’s license; runs errands, when needed • Well-organized and detail-oriented and able to multi-task • This position will require frequent standing and use of hands and arms • Must be able to lift up to 30lbs and frequently bend and twist from the waist • Frequently required to use hand and finger motions, handle or feel objects, reach with hands and arms • Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects • Must be able to verbally communicate and be able to understand (read and write)

Assistant General Manager

The Coffee Bean & Tea Leaf® is seeking an Assistant General Manager. The Assistant General Manager assists the General Manager in managing the retail store to company standards in sales, staffing, visual merchandising, and operations, and fulfills duties assigned by the General Manager. The Assistant General Manager will assist the General Manager with the goal of providing customers with excellent, quality products and fast, friendly service. The Assistant General Manager will represent The Coffee Bean & Tea Leaf ® in a professional manner.

Responsibilities: • Assists General Manager in creating sales volume growth • Assists General Manager in managing a profitable store • Assists General Manager in planning and executing sales promotions • Safely handles all hot and cold service ware during drink preparation • Verbally receives and calls back customer orders in a friendly manner • Responds pro-actively to prevent and resolve customer service situations • Accurately rings sale orders into cash register and counts back change to customers in a courteous and friendly manner • Answers telephone in a courteous and friendly manner including but not limited to giving store greeting, directions to store location, receiving/filling customer orders • Answers customer questions regarding coffee blends, preparation, etc., in a courteous and friendly manner • Weighs, grinds and packs coffee orders according to company guidelines • Sells and serves baked goods and miscellaneous food items to customers successfully • Maintains efficient, friendly service standards Store Operations • Documents and performs financial documentation and register readings during shift • Prepares/receives change orders, delivers bank deposits to the bank and brings change when necessary • Receives and properly stores incoming supplies by verifying against warehouse picking slip • Completes warehouse supply inventory and documents • Completes a daily inventory and order of baked goods and dairy items • Processes any payroll information including Time Cards, Daily Payroll Worksheets, New Hire packets and other miscellaneous personnel forms • Assists General Manager in writing a weekly schedule according to labor guidelines and considers any fluctuations in sales due to holidays or local events • Schedules breaks as necessary • Ensures that top and bottom safe is kept locked at all times • Ensures that Surveillance System is operational at all times • Assists store staff safety meetings with General Manager • Responds to any and all emergencies while on shift by directing or performing steps necessary to ensure medical treatment and / or escape routes are available • Informs the General Manager of any operational inconsistencies or employee incidents • Reports employee accidents to the General Manager; completes appropriate paperwork Employee Development • Perpetuates company philosophy and culture • Contributes information to the General Manager on Performance Reviews for employees they directly supervise • Verbally describes or documents any unusual or pertinent events occurring during shift to General Manager • Delegates duties, as necessary, to Shift Supervisors and Baristas • Assists in the training of new employees • Motivates staff to maintain quality and consistent product Product Knowledge • Assists General Manager in educating staff members on all products and services • Ensures that all customers are educated on our products and services • Consistently maintains the highest quality product standards • Follows all company drink recipes and procedures • Oversees drink making and participates in the re-certification process, monthly Visual Presentation • Assists in maintaining a clean, well-merchandised store • Assists in following visual presentation plans and standards Requirements • Must possess and maintain a valid CA driver’s license; runs errands, when needed • Works overtime, as needed, to perform duties and responsibilities • Transfers store locations, as needed • Works at special events, as needed • Maintains positive company morale • Is available for Emergency assistance Physical Demands • Regularly required to stand, walk, talk and hear • Frequently required to use hand to finger movements, handle or feel objects and reach • Regularly required to lift and/or move items up to 25 pounds • Vision requirements: close vision, distance vision and ability to adjust and focus • Regularly required to handle food and hot beverages

Qualifications: • Minimum one year retail experience • Assistant management in a specialty store or food establishment preferred • Excellent verbal and written skills • Well organized and detail oriented • Register and cash handling experience • Minimum high school diploma or equivalent

Work Facts of The Coffee Bean And Tea Leaf

Age Requirement:

  • 16 years old

The Coffee Bean And Tea Leaf Working Hours

  • Varies by position and department.

Open Positions:

  • Barista, Cashier, Shift Supervisor, Assistant Manager, General Manager

The Coffee Bean And Tea Leaf Printable Application Form

You can download The Coffee Bean And Tea Leaf printable job application form from the bottom of the page to your device. You must read the job application form carefully and complete the job application. Please note that some companies cannot find the job application form online.

Printable Application PDF/Form: The Coffee Bean And Tea Leaf Application

How to Apply The Coffee Bean And Tea Leaf Jobs: Official Site.

 

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