Optum Job Application

Optum Job Application Online

As an outgrowing and developing company, Optum receives applications for different departments of the company. Applicants who would like to work at Optum can either provide their online application or directly can contact the human resources. This article mainly focuses on the applicable positions, detailed information about the current open positions and the application procedures. To have a deeper knowledge, only thing you need to do is to follow the requirements given in this article.

UnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. It is 5th in the United States on the Fortune 500. UnitedHealth Group offers health care products and insurance services.

Optum Job Opportunities & Application Process

Optum receives application for open positions almost every season: some of the positions require experience and deeper knowledge in the specific area whereas the rest can be applied by unexperienced employees as well. Applicant who are willing for a position in Optum, can apply to the best fit for their future. However, the most important thing to keep in mind that the applicants are strictly expected to fulfill the age requirement. Nevertheless, for entry level positions, there exist no high-level qualification expectance, therefore, the sooner the application is made, the higher change the candidate has.

EAP Counselor: OptumHealth Behavioral Solutions has multiple opportunities for Employee Assistance Program Counselors. The EAP Counselor is responsible for taking inbound calls to provide telephonic assessment and solution focused consultation to clients calling regarding their behavioral health benefits. In addition to assessment and triage, the successful candidate will engage in short-term problem resolution, authorization and referrals for routine and crisis callers.
Day Shift Schedule with hours of 9:30am – 6:00pm Monday through Friday
Primary Responsibilities:
  • Answer inbound calls for EAP and Behavioral
  • Assessment and triage, short – term problem resolution, authorization and referrals for routine and crisis callers
  • Provide solution focused consultation to assist member with issue resolution
  • Determine member eligibility and benefit coverage and triage as appropriate
  • Update and enter clinical notes in care management database

Customer Service / Field Support Representative: When you are in the business of health care, you’re in the business of people. At UnitedHealth Group, at hiHealth Innovations we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best hearing healthcare possible. Your role in providing caring assistance in scheduling appointments with hearing professionals and partner providers throughout the U.S. as well as providing support through the process will make a distinct difference in the lives of our customers.

Primary Responsibilities:

  • Receive inbound calls and assist patients with scheduling appointments with hearing professionals across the US
  • Make outbound calls to remind customers of their appointments
  • Manage appointment calendars, waitlists and rescheduling for assigned markets
  • Use problem solving skills to resolve scheduling conflicts
  • Follow up on cancellations and no shows to assist with re-scheduling
  • Provide driving directions to patients using instructions and google maps
  • Provide scheduling support for calendar adjustments for sick leave, vacation, long term leave
  • Coordinate the mailing and emailing of appointment confirmations
  • Document and maintain accurate customer records

Work Facts of Optum

Age Requirement:

  • 16 years old

Optum Working Hours

  • Varies by position and department.

Open Positions: –

Optum Printable Application Form

If you could not find the proper position for your qualifications and make your online application from the current openings listed above, you would rather check, print and fill in the application form provided below for the position you search for at the nearest Optum to your location. The current quota for the position you would like to apply for may have not been updated yet, therefore, you can take your first step to your application by directly have contact with the company.

Printable Application PDF/Form: No.

How to Apply Optum Jobs: Official Site.

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