LogistiCare Job Application


LogistiCare Job Application Online

LogistiCare Job ApplicationAs an outgrowing and developing company, LogistiCare receives applications for different departments of the company. Applicants who would like to work at LogistiCare can either provide their online application or directly can contact the human resources. This article mainly focuses on the applicable positions, detailed information about the current open positions and the application procedures. To have a deeper knowledge, only thing you need to do is to follow the requirements given in this article.

LET YOUR PASSION LEAD THE WAY

Passion without action doesn’t get very far. At LogistiCare, we know what it takes to put passion into action every day, providing quality access to human and health care services in the communities we serve. We create and foster an inclusive, rewarding work environment—one that is fueled by talented people, advanced technology, innovative approaches, and community partnerships. We’re a diverse group and an Equal Opportunity Employer. Working for LogistiCare means working for people – people across America who need access to health care so that they can stay healthier longer. Our employees serve our clients and members with compassion and care, and work hard to ensure positive outcomes.

Bilingual Inbound Customer Service Rep (Spanish)

Job Description

The Customer Service Representative (CSR) — Bilingual associate interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests into LogistiCare’s system as well as documenting complaints and issues while providing superior customer service to members.

ESSENTIAL JOB FUNCTIONS

Assist customers with transportation questions and concerns
-Schedule, modify and cancel reservations as requested
-Obtain and document details of any complaints being filed
-Receive and document customer concerns
-Ensure that all relevant customer information is documented

Policy Adherence
-Attend all required meetings
-Adhere to and ensures all company policies and procedures are maintained
-Maintain an acceptable attendance and tardiness record

Customer Service
-Ensure accurate trip data input
-Maintain a polite and courteous manner at all times
-Demonstrate sincere personal commitment to producing high quality work
-Refer unresolved customer grievances to designated department for further investigation and resolution
-Promote a positive working environment

Language
-Must be fluent in the identified language as required by the job posting (RUSSIAN, SPANISH, ETC)

POSITION QUALIFICATIONS

Competency Statement(s)
Accurate – Ability to perform work accurately and thoroughly
Communication, Oral – Ability to communicate effectively with others using the spoken word
Communication, Written – Ability to communicate in writing clearly and concisely
Customer Oriented – Ability to take care of the customers’ needs while following company procedures
Interpersonal – Ability to get along well with a variety of personalities and individuals
Patience – Ability to act calmly under stress and strain, and of not being hasty or impetuous
Reliability – The trait of being dependable and trustworthy

REQUIREMENTS

Education
High School Graduate or General Education Degree (GED)

Experience
Six months to one year prior contact center experience and/or prior customer service experience with heavy phone volume and data entry strongly preferred

Skills
Excellent customer service and people skills and must be able to work independently or with a team
Ability to quickly learn new technology and processes
Must be able to understand and follow complex instructions
Read, write and understand English fluently
Ability to accurately type 35wpm

WORKING CONDITIONS

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
-Able to sit at and work on a computer with headset for periods of time
-Able to lift up to 10 pounds and reach/bend to retrieve items in cabinets and shelves
-Required to be at the work location to perform job functions
-Ability to speak, hear and see for the assigned work day
-Repetitive key stroke/data entry for the assigned work day
-Minimal ambulating
-Ability to answer a high volume of calls up to 100+ calls per day

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Entire work time is conducted in an office environment in a controlled atmosphere building.
The noise level in the work environment is usually moderate.

LogistiCare is an Equal Opportunity Employer.

LogistiCare Job Opportunities & Application Process

LogistiCare receives application for open positions almost every season: some of the positions require experience and deeper knowledge in the specific area whereas the rest can be applied by unexperienced employees as well. Applicant who are willing for a position in LogistiCare , can apply to the best fit for their future. However, the most important thing to keep in mind that the applicants are strictly expected to fulfill the age requirement. Nevertheless, for entry level positions, there exist no high-level qualification expectance, therefore, the sooner the application is made, the higher change the candidate has.

Work Facts of LogistiCare

Age Requirement:

  • 18 years old

LogistiCare Working Hours

Open Positions: 

  • Inbound Customer Service Rep, Customer Service Representative, Director of Operations, Public Transit Specialist

LogistiCare Printable Application Form

If you could not find the proper position for your qualifications and make your online application from the current openings listed above, you would rather check, print and fill in the application form provided below for the position you search for at the nearest LogistiCare to your location. The current quota for the position you would like to apply for may have not been updated yet, therefore, you can take your first step to your application by directly have contact with the company.

Printable Application PDF/Form: No.

How to Apply LogistiCare Jobs: Official Site.

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