DialAmerica Job Application


DialAmerica Job Application Online

As an outgrowing and developing company, DialAmerica receives applications for different departments of the company. Applicants who would like to work at DialAmerica can either provide their online application or directly can contact the human resources. This article mainly focuses on the applicable positions, detailed information about the current open positions and the application procedures. To have a deeper knowledge, only thing you need to do is to follow the requirements given in this article.

DialAmerica started as a family-run company in 1957. Almost six decades later, the company now operates more than 20 call centers with 5,000 employees throughout the U.S.

Dedicated call center representatives, supervisors and corporate employees work on behalf of today’s leading brands in growing industries. DialAmerica contact center agents conduct more than 300,000 customer interactions on behalf of our clients each day.

DialAmerica Job Opportunities & Application Process

DialAmerica receives application for open positions almost every season: some of the positions require experience and deeper knowledge in the specific area whereas the rest can be applied by unexperienced employees as well. Applicant who are willing for a position in DialAmerica, can apply to the best fit for their future. However, the most important thing to keep in mind that the applicants are strictly expected to fulfill the age requirement. Nevertheless, for entry level positions, there exist no high-level qualification expectance, therefore, the sooner the application is made, the higher change the candidate has.

Customer Service Representative

Customer Service professionals, if you’re passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation’s largest privately owned dedicated domestic call center companies with 20 call centers located throughout the United States.

We are currently seeking engaging and empathetic Customer Service Representatives to assist our well known client and their customers by phone.  You’ll work in an environment that is rewarding and fun, with coworkers who are truly passionate about what they do.

If this sounds like the opportunity you’ve been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team and supply the fuel for growth. Contact us today!

Job Responsibilities

As a Customer Service Representative, you will provide excellent customer service and support to our client’s customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy to heart.

Specific duties for this entry level CSR role include:

  • Answering customer requests or inquiries concerning services, products, billing, etc.
  • Delivering superior service identifying and resolving customers’ issues using problem-solving skills
  • Building a positive rapport across a variety of personality types
  • Continually maintaining a working knowledge of our clients’ products, services and promotions
  • Putting the customer first and remaining polite and professional at all times
  • Documenting all customer information, communications and sales in CRM system

Health Insurance Agent

Sales professionals, if you’re ready to build a successful and rewarding career with an industry-leading company we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation’s largest privately owned dedicated domestic call center companies with 20 call centers located throughout the United States.

DialAmerica is offering to train individuals to earn a state health insurance license for the 2017-2018 annual healthcare open enrollment season. We have 2-week training programs in June and July consisting of paid classroom training plus at home self-study. Dial America will pay for all online course materials, exam and licensing fees. If you pass your state licensing exam, you will be eligible to for a higher pay grade.

If this sounds like the opportunity you’ve been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team and supply the fuel for growth. Contact us today!

Job Responsibilities

You will provide exemplary sales support on behalf of our industry leading healthcare clients and a positive call experience to their Medicare and ACA eligible customers calling about their medical plans. Specific duties for this position include but are not limited to:

  • Answer questions regarding medical care and coverage
  • Assist customers in evaluating their needs and selecting the best healthcare plan solution in a consultative manner
  • Assist in the enrollment, renewal, and service of customer accounts
  • Help sell insurance products and services to new and existing customers
  • Update customer records accurately and efficiently
  • Recognizing and complying with our performance standards for quality, performance, attendance and schedule adherence.

Work Facts of DialAmerica

Age Requirement:

  • 16 years old

DialAmerica Working Hours

  • Varies by position and department.

Open Positions: –

DialAmerica Printable Application Form

If you could not find the proper position for your qualifications and make your online application from the current openings listed above, you would rather check, print and fill in the application form provided below for the position you search for at the nearest DialAmerica to your location. The current quota for the position you would like to apply for may have not been updated yet, therefore, you can take your first step to your application by directly have contact with the company.

Printable Application PDF/Form: No.

How to Apply DialAmerica Jobs: Official Site.

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